Post-Shipping

 
Post Purchase Experience

Drive growth by providing best in class benefits and
complete visibility to the customers  

Post shipment Control tower and dashboard

Business Insights - Control Tower & Dashboard

Centralized dashboard for greater operational transparency.

Get all the resources needed to expand your company.

Get insights on orders, shipments, COD, exceptions, RTO, and many more.

Avail real-time insight, enhance the consumer experience, and reduce risks through.

Advanced Tracking with Digital Proof of Delivery

Give your customers detailed real time tracking information to keep them informed.

Keep them updated on the status of their package so they can trust your store with every purchase.

Gain immediate, verifiable updates on shipments delivered in real time using ePod.

Advanced Tracking with Digital Proof of Delivery
Branded Customer Engagement Solutions

Branded Customer Engagement Solutions

Measure customer satisfaction using NPS.

Receive reviews and feedback.

Asses the Net Promoter Score weekly, monthly, yearly.

Non-Delivery Report – Alternate Instruction

Reduce the NDR by upto 20%.

Manage undelivered shipments from multiple shipping carriers on a single shipping management platform.

Decrease the percentage of undelivered orders by providing alternate customer details to delivery agents in real time.

Post Shipment NDR
Easy Return Solutions - Post Shipping

Easy Return Solutions

Dedicated dashboard for returns.

Send notifications to the customers in every stage.

Centralized portals for returns.

Schedule reverse pickups.

Pre integration with all courier companies to handle reverse shipments.Create AWB automatically for reverse shipments.


Enhanced Post-Purchase experience,
increase customer loyalty & sales

Offer your customers an unparalleled post purchase experience with a host of customer engagement tools

Enhanced Post-Purchase experience, increase customer loyalty & sales

eShipz Advantages

The eShipz Logistics Software revolutionizes post-shipping operations for enterprises and e-commerce ventures. Our real-time shipment tracking ensures businesses stay informed, enabling them to deliver up-to-the-minute updates on package statuses to customers.

With the eShipz Logistics Software businesses can create a personalized, branded tracking page that elevates the customer experience, fostering brand engagement. Our EPOD (Electronic Proof of Delivery) system minimizes manual data entry errors, offering seamless real-time delivery updates. Once a delivery is complete, the digital proof of delivery is instantly accessible, ensuring swift and accurate record-keeping.

Moreover, eShipz keeps customers informed via SMS and email notifications regarding their shipment statuses. Our accessible customer support further streamlines post-delivery issue resolution and inquiries. Experience the power of eShipz Logistics Software in optimizing your post-shipping processes for unparalleled efficiency and customer satisfaction

eShipz enables a seamless shipping experience & superior post purchase solutions

Real Time Order Tracking - Post Shipping

Real Time Tracking

As and when the buyer’s order moves, let them know. Make sure they have access to every detail!

 

Estimated Date of Delivery - Post Shipping

Estimated Delivery Date 

Utilize our cutting-edge technology to provide customers with an estimated delivery date.

Regular Email & SMS Alerts - Post shipping

Regular Email & SMS Alerts

Use our platform to send SMS and Email and WhatsApp updates to your buyer regarding their package.

Pre shipping services

Enhance your post-shipping process with eShipz today! Keep your customers informed, streamline your operations & gain valuable insights.

eShipz integrates seamlessly with your existing systems, ensuring a smooth post-shipping process. With automated notifications, you can keep your customers informed every step of the way.

Optimizing Success: A Guide to Reducing RTOs with NDR Solutions

Optimizing Success: A Guide to Reducing RTOs with NDR Solutions

The Indian eCommerce sector has long grappled with the issue of RTOs (Return to Origin), posing significant financial and reputational challenges for businesses. RTOs occur…
Branded Tracking Page – Features & Benefits

Branded Tracking Page – Features & Benefits

The dynamic landscape of markets is shaped by a multitude of factors, including technological advancements, shifts in consumer preferences, regulatory changes, and economic fluctuations. In…
Importance Of Post Purchase Experience For eCommerce Business

Importance Of Post Purchase Experience For eCommerce Business

Customer perceptions of your brand are crucial in determining whether or not they will buy from you again. Consumers now have more power in their…

Learn how we helped 100 top brands reduce their logistics operational cost by almost 25%.

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