Estimated Delivery
Driving Estimated Delivery Date (EDD) for
Avoid cart recantation and develop customer trust by providing the estimated date of delivery, right on the product display pages (PDP), with eShipz ensuring its accuracy.
Exceed Customer Demands with Exactness Estimated Delivery Date
Enhance add-to-cart metrics
Encourage spontaneous purchase
Keep Customers Engaged
A substantial portion, exceeding 70% of all consumers come to expect , at a minimum, an estimated date of delivery either on product pages or during checkout pages. while, most businesses are often missing the delivery estimation mark , the EDD remains a pivotal factor in determining customer satisfaction. Furthermore, it serves as the primary catalyst for the elevated rates of cart abandonment.
To reduce cart abandonment and boost customer satisfaction, Apply AI and real-time tracking to enhance EDD through correct estimation, considerable supply chain visibility, and optimized logistics through intelligent carrier partnerships; give clear real-time updates concerning orders with flexible delivery alternatives that listen to and act on customer feedback; connect a predictive analysis in the business cycle. Showcase EDD on product and checkout pages and always optimize through A/B testing.
eShipz’s EDD feature gives an accuracy of more than 90% in order anticipation and fostering trust, enriching customer experiences. Through its EDD module, eShipz has helped numerous global brands bring down their RTO % and improve the timely delivery rate.
Attain a precision rate of 90% accuracy level through eShipz’s EDD engine
powered by machine learning
Build the most accurate estimated delivery date for your customers by using leverage previous shipment data
The Unique Features of eShipz’s EDD Projection
Carrier EDD
Activating this feature will make sure that the assigned Carrier Partner’s Estimated Delivery Date is included for all your shipments.
Defined SLA
When this is enabled, the uploaded SLA, by default ,to use EDD computation for all shipments.
Combination EDD
Customize the calculation of the final (EDD) by combining 2-3 types of EDD’s according to priority & get the final EDD as per your requirement.
Customizable Branded EDD Button
Customize the EDD button and its placement based on your scheme for the brand.
Show COD Availability
Enable your customers check if the COD or Cash-on-Delivery is available as a payment option.
Flexible EDD Option
Display a static date or a date range for delivery if you opt not to display a singular date.
Are You a Shopify Merchant?
We’ve Got You Covered!
eShipz’s Shopify EDD app is equipped with all the necessary features that e-commerce companies need to enhance customer satisfaction. Along with eShipz includes a customizable system that allows business can set its own rules based on SHIP EDD, Order-to-ship time, and multi-warehouse delivery projections, among other customizable options. Onboarding means less than one day of work with the eShipz EDD.
Proven Result Across eShipz Users
Leading companies across the globe have seen phenomenal outcomes
by utilizing eShipz
EDD accuracy – 90%
Go live- 20 hours
Improvement in customer NPS – 46%
FAQ
How do accurate EDDs impact customer loyalty and repeat purchases?
EDDs that turn out to be correct facilitate customer loyalty and repeat purchases by ensuring that customers get their orders in time, which creates a satisfying shopping experience.
How can businesses improve their EDD accuracy to enhance customer satisfaction?
Such improvement in EDD accuracy can be achieved by businesses if they utilize advanced logistic software, real-time data analysis, and machine learning algorithms that drive predictions of delivery time more accurately and adjust for probable delays.
What are the potential consequences of inaccurate EDDs on customer retention and brand reputation?
Such incorrect EDDs can provoke customers, may result in trust erosion, increase the number of complaints, and reduce customer retention, hence impacting brand reputation.
How does customer feedback on shipping experiences influence operational improvements and business growth?
Wrong delivery dates can lead to dissatisfied customers and may ruin the credibility of the brand. Customers’ feedback plays a huge role in making adjustments to improve further the quality of service and, hence, customer loyalty, an essential component of business growth.
Sign up for today and begin your logistics operations journey into digitized logistics
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