eShipz & Zoho: Smart enterprise shipping made simple

Solving your business delivery challenges

When orders accumulate in your system, the real challenge begins: moving products from your warehouse to your customers quickly and reliably. For ecommerce businesses, this part often leads to bottlenecks. The eShipz extension addresses this common pain point.

Customers also want to know where their purchases are. The extension provides several ways to tell them:

• Text messages when an order status changes
• WhatsApp updates they can respond to
• Emails showing package progress
• Tracking pages with your company branding

These notifications help prevent the endless “Where’s my order?” questions that bog down support teams.

How the connection works

Pairing Zoho Inventory with eShipz creates a direct line between order management and shipping. Your team spends less time on data entry and commits less errors along the way.

Setting up takes roughly 30 minutes. After that, you’ll dispatch orders through your contracted couriers without leaving your Zoho Inventory screen.

Without this extension, daily shipping tasks might include:

• Checking six different websites for updates
• Printing labels from multiple systems
• Calling different carriers for pickups
• Using separate login credentials for each carrier
• Tracking packages across multiple platforms

The eShipz extension consolidates these tasks. Your team learns one system, follows one process, and gets consistent results across all carriers.

220+ carrier options ready to go

Each shipping company has its own strengths. BlueDart might excel in metro areas, while Delhivery reaches remote villages effectively. FedEx often wins on speed, while Ecom Express might offer better rates for certain package types.

With access to 220+ domestic and international carriers, you can pick based on:

How fast 220+ carrier options ready to go

• The package needs to arrive
• What you can afford to spend
• 220+ carrier options ready to go Where the package is heading
• Size and weight considerations
• Any special handling needs

Making data work for your business

The dashboard shows you facts about your shipping operation, including:

• Which packages reached customers (and which didn’t)
• How often carriers meet their promised timeframes
• Which regions receive packages faster than others
• What percentage of packages come back as returns
• How well each carrier meets service agreements

This clarity helps spot useful patterns. Maybe Monday shipments face more delays, or perhaps bulky items perform better with specific carriers.

For most online sellers, shipping costs significantly impact margins. These reporting tools show which carriers provide the best combination of price and performance.

You might learn that premium shipping makes financial sense for high-value items, while economy options work fine for replaceable goods. These insights help allocate your shipping budget more effectively.

The difference in your operations

Consider the typical shipping workflow before and after the eShipz integration.

Without the integration, staff members waste time copying order details between systems. Customer service lacks visibility into package locations. Carrier selection happens based on habit rather than performance data.

With Zoho Inventory connected to eShipz, everyone works from the same information. Status updates appear in real time, performance metrics guide carrier choices, and the entire process runs smoothly.

When order volume doubles or triples, manual shipping becomes unsustainable. The eShipz extension scales with your business without requiring proportional staff increases. The same workflow handles 50 daily orders or 5,000—the process stays consistent while the volume changes.

A better way to ship

Getting products to customers shouldn’t be your biggest daily challenge. With the right tools, shipping becomes a smooth part of your operations rather than a constant headache.

Adding Zoho Inventory to your eShipz setup puts you in control of the shipping process from end to end. Consider Zoho Inventory for your business and see how much simpler shipping management can become.