How Savex Transformed Its Logistics with eShipz Automation & Intelligence

Savex: Revolutionizing Savings-Driven Commerce in India

Savex Technologies, with 37+ years of legacy, is one of India’s leading ICT distribution partners, serving 12,000+ customers across 1,000+ cities with trusted tech solutions and nationwide reach. At the intersection of fintech and e-commerce, Savex offers a wide range of lifestyle products — from smartphones to fashion — making planned shopping simple, affordable, and rewarding.

As its customer base and product range grew rapidly, the company needed an equally robust and intelligent logistics solution to keep up with demand, without compromising on customer experience.

The Bottleneck: Manual Logistics in a Fast-Scaling Environment

With scale came complexity. Savex’s logistics operations were becoming increasingly fragmented and inefficient, resulting in critical pain points:

• Manual effort in shipment creation and label generation
  
• Pickup delays due to lack of courier coordination
  
• Limited end-to-end shipment visibility
  
• No centralized control over carrier management
  

These challenges were slowing down fulfilment and limiting the team’s bandwidth to focus on strategic growth.

When Automation Meets Intelligence

To address these gaps, Savex partnered with eShipz, a logistics automation and intelligence platform designed for fast-moving businesses. The integration helped unify and simplify Savex’s logistics stack through shipping automation and smart analytics.

Automated Pickup Scheduling

Savex automated the pickup workflow using eShipz, eliminating back-and-forth coordination with carriers. Pickups are now SLA-triggered and consistent — ensuring faster dispatches and better compliance.

Bulk Order Processing & Label Generation

The team can now process shipments in bulk and generate shipping labels with a single click — increasing order processing speed by over 80%.

Multi-Carrier Management with Intelligent Allocation

Instead of being tied to a few logistics providers, Savex leverages a multi-carrier network via eShipz — optimizing courier selection based on performance, location, and delivery SLAs.

Real-Time Shipment Tracking & Analytics

A single dashboard now provides complete visibility into in-transit shipments across carriers. This helps the operations team track exceptions, monitor delivery performance, and proactively address bottlenecks.

“eShipz drastically reduced manual effort and saved us significant time with its automated pickup features. We’re also excited to utilize its tracking and analytics tools to further streamline logistics. There’s so much more to explore as we scale.”

— Shashank Pandey, Logistics Head, Savex

The Results: Faster Fulfilment, Smarter Teams

Just weeks after implementing eShipz, Savex began seeing tangible improvements in logistics performance and internal productivity:

Metric	Before eShipz	After eShipz
Manual Pickup Scheduling	100% manual	90% automated
Label Generation Time	3–5 mins/order	<30 secs/order
Shipment Visibility	Fragmented	Real-time unified dashboard
SLA Breach Cases	Frequent	Reduced by 40%
Team Productivity	Overstretched	Freed up 2–3 hours/day
Local/Unorganised transporters (40+)	Manual, Fragmented exercise	Automated

Beyond the metrics, the shift unlocked bandwidth for the team to focus on partnerships, customer experience, and scaling the business without logistical friction.

The Road Ahead: Smarter Logistics at Scale

As Savex deepens its presence across Indian markets, logistics is a core enabler of their growth story. Their roadmap with eShipz includes:

• Improving delivery predictability through smarter ETA tools
  
• Enhancing post-purchase communication and customer satisfaction
  
• Streamlining returns and reverse logistics operations
  
• Enabling smarter dispatch decisions through rule-based allocation
  

Savex’s logistics transformation with eShipz is not just a tech upgrade — it’s a competitive edge. Together, they’re redefining how fintech-commerce brands can scale operations while keeping delivery experiences at the forefront.

In a business model where fulfilment speed and reliability define customer trust, Savex has built a future-ready logistics layer — one that’s fast, automated, and deeply intelligent.

With eShipz as its logistics tech partner, Savex is not just keeping up with scale — it’s staying ahead of it. Ready to future-proof your logistics too? Talk to us today!