How Snitch Transformed Their Retail Logistics Efficiency with eShipz

In the fast-paced world of retail distribution, few things matter more than ensuring the right products reach the right stores—on time and in full. Snitch, a fast-growing fashion brand with a rapidly expanding retail network, realized early on that logistics efficiency could directly impact their store performance and partner satisfaction. But as distribution volumes scaled, so did the challenges.

Here’s how Snitch partnered with eShipz to transform their distribution logistics from fragmented and manual to streamlined and intelligent.

The Challenge: Manual Processes & Zero Shipment Visibility

Like many growing retail brands, Snitch faced two major hurdles:

• Lack of end-to-end visibility in tracking B2B shipments
  
• Manual inefficiencies across logistics workflows
  

To sustain their retail growth and deliver consistent service levels to partners, Snitch needed to modernize how they handled backend logistics. Spreadsheets and fragmented courier coordination weren’t enough to support the scale they were targeting.

The Manual Struggle: What Life Looked Like Before eShipz

Managing distribution manually meant switching between courier portals, tracking orders across Google sheets, and managing long email chains just to confirm shipment delivery to retail partners.

Despite strong brand momentum, Snitch’s logistics processes needed an overhaul to keep pace with rising demand. Instead of reacting to problems after they occurred, Snitch aimed to become proactive—with automation, real-time tracking, and centralized control.

Why Snitch Chose eShipz: Ease, Power & Potential

Snitch explored multiple platforms before choosing eShipz. The decision came down to:

• Ease of Use – Minimal learning curve for internal teams
  
• Comprehensive Capabilities – From multi-carrier integrations to tracking, automation, and analytics
  

The priority was to reduce complexity, drive efficiency, and unlock long-term value through scalable automation.

The eShipz Solution Suite

Once onboarded, Snitch rolled out a robust suite of features tailored to retail distribution:

• Automated Shipping Label Generation
  No more manual docketing. eShipz made label generation quick and error-free.

Approach:
Snitch automated one of the most repetitive logistics tasks—docket creation—using eShipz’s label generation engine, saving hours each week for the logistics team.

• Multi-Carrier Integrations
  All logistics partners on a single platform—enabling smarter cost and SLA decisions.

Approach:
Instead of navigating different courier portals, Snitch centralized all carrier management. This allowed real-time allocation based on delivery zones and cost-efficiency.

• Track & Trace Dashboard
  Live shipment tracking for every B2B order across the country.

Approach:
Snitch’s ops team could now track all store-bound shipments at a glance—reducing the time spent following up on dispatches and improving delivery accountability.

• Shipping Rule Allocation
  Automated logic for routing orders based on product type, region, or store tier.

Approach:
Smart rule-based allocation helped Snitch assign couriers dynamically, reducing delivery delays and ensuring high-value stock reached priority outlets faster.

• Analytics: Shipment & Carrier Performance
  Snitch gained insight into courier SLAs, delivery cycles, and regional bottlenecks.

Approach:
With data-backed dashboards, Snitch could review performance by region, courier, and delivery type—enabling better route optimization.

Onboarding Experience: Quick, Painless, and Smooth

Snitch described the onboarding as:
“Very smooth, no issues”

Approach:
The eShipz implementation team ensured seamless setup, quick platform integration, and effective training. The logistics team was live in days—not weeks.

The Measurable Impact

Snitch saw immediate improvements within weeks of implementation:

✅ Real-time visibility into all outbound B2B shipments
✅ 40%–80% reduction in manual logistics work
✅ Faster decision-making with integrated dashboards
✅ Smoother coordination with store partners and couriers
✅ Positive feedback from internal logistics and ops teams

What Snitch Loved — and What’s Next

Favorite Feature:

Tracking & Visibility – Real-time tracking across multiple carriers drastically reduced follow-ups and improved accountability for store deliveries.

Areas for Improvement:
Snitch is now working with eShipz to enhance reverse logistics workflows for handling store returns and stock rebalancing more effectively.

The Bigger Picture: From Operations to Distribution Excellence

By digitizing their logistics backend, Snitch didn’t just improve delivery timelines—they laid the foundation for better relationships with retail partners.

Every operational improvement now feeds into better stock availability, faster store replenishment, and fewer disruptions—directly supporting their retail growth strategy.

🗣️ In Their Words:

“eShipz has drastically improved our visibility and reduced our manual workload. The platform’s intuitive design and strong feature set made the transition seamless—and now, it’s an indispensable part of our logistics flow.”

— Iqbal Choudhary, Logistics Lead at Snitch

Ready to Optimize Your Retail Distribution?

If logistics is slowing down your retail expansion, now’s the time to level up.

Like Snitch, your brand can streamline shipping, improve store coordination, and scale smarter with eShipz. Book a walkthrough and see how it works.